Privacy Policy
Protecting your personal information and assets is our highest priority. We’re fully committed to safeguarding them.
Bitlionex Port collects and stores data necessary for your trading activities. The ways we collect and store this data are outlined in the Privacy Policy below.
Our policy is underpinned by the following principles:
- With the aim of providing complete transparency about our processes for collecting and storing your personal information:
Our aim is to ensure you understand how we collect and process data so you can make informed decisions. We maintain clear guidelines and processes for handling data on this website. Our policy outlines the specific methods we use, giving you clear, concrete information about its use. You are in the driver's seat.
We will always provide information promptly whenever we determine you should be informed. Transparency is central to how we operate.
Our trained staff are always on hand to answer any questions you may have about our processes, including our obligations under the laws of {country}. You can reach us at info@bitlionex-port.com
- We do not allow any other use of personal data beyond what is set out in our Privacy Policy.
We may process personal data for purposes including the proper operation of {site_name} services and to connect trader members with third-party trading platforms. We may also process data to maintain and improve website features and services, protect our rights, and comply with regulatory or other legal obligations. Finally, to the extent necessary, we process data to deliver administrative and other business functions related to the Services we provide to you as our client.
To provide better services that match your preferences and needs, {site_name} collects and uses personal information.
- To make full use of essential tools as part of protecting your personal data and ensuring your rights are upheld in this context:
At any time, you may contact us to request access to all of your personal information. We can also update, correct, or delete it as needed and appropriate. We can further support requests to securely transfer your data to you or a nominated third party. We offer these services to help you fully exercise your rights to privacy and control.
- Secure your personal data:
Our security systems employ bank-grade protections and adhere to the highest industry standards. While no system can be guaranteed 100%, we remain committed to continually enhancing our defences across our platform and strengthening the safeguards we already have in place.
We maintain a detailed and comprehensive privacy policy and the highest level of security systems.
1. The Scope?
Outlined in this policy are our procedures for collecting, processing and sharing any and all personal information relating to individuals.
These policy terms apply to all natural persons who are identifiable or have been identified. This includes any natural person who could be identified, or has already been identified, in connection with any data that has been entrusted to us, or that we can access and/or combine.
Data processing, as defined in the Privacy Policy, specifically refers to the storage, management, and organisation of personal data.
We do not collect, or attempt to collect, any information about individuals under the age of 18. Nor do we permit individuals under the age of 18 to utilise our platform for any purpose. If we become aware of any user, or any information relating to a person under the age of 18, that information will be deleted immediately.
2. What personal information do we hold?
When you register with us, we collect the personal data needed to enable you to use our services effectively. Where required, we may also request personal data to verify the ownership of your account, for example. To maintain and continuously improve service quality, we collect and analyse data about your use of our platform and interactions with our third-party partners.
3. You are under no obligation to provide the company with your personal information.
While you are not obliged to provide us with your data, choosing not to do so may result in limitations on the services we can deliver. It may also restrict your access to, or use of, our platform.
4. What personal data do we collect? When you visit our website, we may collect the following personal data:
We do not collect any personal information that could be used to identify you. We do collect information such as your specific account activity, users' IP addresses, and the date and time of each access. For maintenance, security, and support services, we retain any system crash reports, browser information, and the type of device used to access your account. We also collect information about the language settings used by your account.
Regarding personal data collection, we collect and retain only the information you consent to provide when you use our services to connect with a third-party trading platform.
Personal information you have provided to third-party platforms may include the following: your full name, address, phone number, and email address.
5. Why does the company collect my personal information, and is it lawful for them to do so?
The company collects, stores, and processes your personal information solely for the purposes set out in the Policy. All such use and processing complies with applicable laws in {country}.
Our company will not collect, process, or transmit your data except in accordance with the applicable laws in {country}. We rely on the following legal bases to do so:
- You have consented to the company storing and processing your personal information. By submitting your information to the company, you authorise us to transfer it to the relevant third-party trading platform. You have consented to the processing of your personal information for one or more purposes.
- To improve services, establish or defend legal claims, pursue legitimate interests, among other things, the company may need to store and process your personal data.
- Data processing is necessary to comply with legal obligations.
If you’d like to learn more about the data processing the company is required to undertake, please contact us via email.
Below is a list of the specific purposes for which we may process your personal data, along with the legal basis.
To provide access to digital trading, and only at your request, we will share your personal information with third-party platforms.
We may collect and share your data with third-party companies, but only at your request and discretion.
You have consented to the processing of your personal information for one or more purposes.
Please share the required information with us so we can respond promptly and effectively to your requests, enquiries, and concerns about our services.
Processing personal data is necessary for the company to pursue its legitimate interests, or those of an authorised third-party company.
To comply with our legal and administrative obligations, we are required to process personal information.
To comply with our legal obligations, we must process certain personal information.
Anonymised personal data and usage tracking are required to enhance our services, including crash reporting.
To protect the legitimate interests of the company and any third-party service providers, we need to process and store personal data.
This step is necessary to prevent fraud and the misuse of our service.
To meet our service obligations, we oversee and carry out data processing for the purposes of business development, strategic decision-making, operational oversight and legal compliance, as well as other business operations.
To protect the legitimate interests of our company and our third-party service providers, we need to process and store personal information.
We use statistical and analytical tools to support decision-making across a broad range of our services and in strategic planning.
To safeguard the legitimate interests of the company and any third‑party service providers, we must process and store personal data.
When necessary to protect the company’s rights, assets and interests, and those of our third-party service providers, and to comply with applicable local laws, regulations, agreements and our own terms, conditions and policies, we may process personal information. We will do so only in accordance with established and necessary procedures.
To safeguard the legitimate interests of our company and our third-party service providers, we must process and store personal data.
6. Disclosure of Personal Data to Third Parties
To store and process IP addresses, conduct user surveys and analysis, and perform other related services, the company may share anonymised personal data with third-party service providers.
At your request, we may share certain personal information you provide with third-party services. In such cases, the use of your information will be governed by the privacy policies of those companies. This may include various digital trading platforms.
In order to better serve our clients and improve our services overall, the company may share personal information with its affiliates and partner organisations.
As required by law, or to protect our rights and assets and those of our third-party partners, we may disclose data to relevant legal or regulatory authorities.
In the event of a significant business transaction, such as the sale of the company, seeking investment, or obtaining a loan, relevant data may be shared in a lawful and appropriate manner. This also applies in the event of any merger, restructuring, consolidation, or bankruptcy, in accordance with the law.
7. Use of Cookies and Third-Party Services
For site analytics, and in collaboration with advertising partners, we may use cookies and similar technologies in accordance with Australian law and standard industry practice.
Cookies - small data files stored on your device when you visit a website - are used to collect information about browsing behaviour, preferences, and more. Their purpose is to personalise and enhance your user experience. They allow us to remember your settings and preferences, and to tailor our services accordingly. These cookies are also used for site analytics and to compile statistics for strategic planning.
Broadly speaking, there are two types of cookies used on this site. Session cookies are stored only for the duration of your visit to the site, and are automatically deleted when you close your browser. Others are persistent cookies, which remain stored in your browser even after your session ends. These help the site recognise you as a returning visitor and make it easier for you to use the site.
Types of cookies:
Cookies may be used as required, in line with their intended purpose:
Strictly necessary cookies
Cookies are used to recognise you as a client, helping us better deliver the information, settings, and services you need and use. They also support navigation across our website and enable your access.
To allow your device to download and stream data, cookies are used. Additionally, they enable you to access relevant features and return to pages you previously visited.
To make accessing the site quick and easy, cookies store and process certain personal information, such as your username and last log-in date, when you ask the site to remember you at log in.
Session cookies are deleted when you close your web browser.
Functionality cookies
Cookies enable us to securely save and instantly recall your settings and preferences. They also help us recognise you when you visit our website.
Persistent cookies remain after your browsing session, lasting until they expire.
Cookies for performance
To improve our services, we use cookies to collect statistical information. This helps us measure site performance and understand how the site is used.
All information stored in cookies is anonymous and cannot be linked to any individual.
Session cookies are removed when you close your browser, while persistent cookies remain active until their expiry, or indefinitely, unless you deliberately clear them.
Cookies are blocked or have been deleted
If you wish to delete or block cookies, you can do this via your browser settings and preferences. Follow the links below for step-by-step guidance for the most widely used browsers and platforms in Australia.
- firefox
- Microsoft Edge
- Google Chrome
- safari
Blocking cookies will stop some functions and site features from working as expected.
ONLINE TRACKING NOTICE
Your personal information will be retained for as long as necessary to perform the activities described in this policy. It may be kept longer to comply with local laws and regulations, and with company policies.
Your personal data will be shared, at your request and discretion, with third-party trading platforms for 12 months. Upon expiry of those 12 months, and with your consent, it will be shared for a further 12 months.
Our operations include regularly reviewing all personal data to assess whether it remains necessary.
9. Transfers of personal data to third countries or international organisations
As required to deliver our services and/or for security purposes, personal information may be transferred to other countries (outside your own) and to international organisations under robust security protocols. We apply data security measures to the highest possible standard to safeguard your information and ensure you have access to legal remedies and rights in all circumstances.
Across the EEA (European Economic Area), all residents are protected by data protection rules and safeguards.
- All data transfers are conducted under EU legal jurisdiction and competence, in line with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
- All transfers of data between public entities or authorities comply with Article 46(2). This agreement is legally binding and enforceable.
- The European Commission’s Standard Contractual Clauses, governed by Article 46(2)(c) of the GDPR, establish the conditions for data transfers, which are carried out in accordance with them. The Clauses can be found at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
For further details on the specific security measures we implement to protect your personal data during overseas transfers, please send your request via email to info@wealthwaydigital.uk
10. Protecting Personal Data
Personal data is protected using the highest level of technical and organisational safeguards, following gold‑standard procedures. These measures help prevent destruction caused by unlawful or accidental events, as well as the loss or alteration of that data.
While we apply the utmost care and best‑practice measures for data protection, as required by law, it is not possible to guarantee in every circumstance that your personal data will remain free from error. Accordingly, we cannot be held liable for any disclosure of personal data, or for loss or damage of an incidental, intangible, or consequential nature. This includes situations beyond our control, such as disclosure arising from transmission errors, unauthorised third‑party access, technical failures or interruptions, or any other cause of this nature.
If we receive an enforceable request from regulators or other legal authorities, we may be obliged under law to disclose your personal data to those authorities. Once disclosed under legal compulsion, we cannot control how those authorities handle, store or protect your data.
Any information transmitted over the internet, including personal information, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.
11. Third-Party Website Links
On this website, you may encounter links to third-party applications and websites. Please note these are neither affiliated with nor controlled by our company, and our privacy policy does not apply to them. They have their own policies and practices for collecting and processing personal information, and we are not responsible for their activities. Use them at your own discretion.
Always review a company or service’s privacy policy when you visit their website, before sharing any personal information. Confirm that their collection, use and processing practices align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.
12. Policy Amendments
We may update or amend this policy from time to time. We will notify you of any changes via our website and via any other channels we consider appropriate. The updated Privacy Policy will be published on our website, and the revised policy will take effect immediately upon publication, unless we state otherwise.
13. Your Personal Data Rights
You retain full control and the final say over how your personal data is used, including the right to verify its accuracy, correct errors, and choose to delete or limit the scope and nature of our processing.
On this page, EEA residents will find information relevant to them:
Your personal information is protected by the rights set out herein. By sending an email to the address below, you can immediately exercise those rights.
Accessing Your Rights
Provided the personal data you have supplied to us is correct, you may access it at any time. Any of your personal data we process is available to you and therefore verifiable.
You can request your personal data for verification at any time, and we will provide it to you in electronic format. If you request additional copies of the data we process, beyond the initial copy provided, a reasonable fee may be charged.
Rights granted by law and under the privacy policy must not infringe the rights of others. The company may refuse or restrict access to personal data where providing access would infringe the rights and freedoms of others.
Right to Rectify Errors
Any errors in your personal data, whether due to omission or incorrect details, may be corrected by you or by the Company to ensure it can be processed properly.
Erasure Rights
You have the right to request the deletion of your personal data in the following circumstances. 1) If your personal data has been processed without your consent or outside lawful parameters. 2) If you ask us to remove it and the Company has no legal obligation to retain it. 3) If you no longer agree to or accept any data processing by us, even where lawful and within our legitimate interests or those of a third-party provider, and finally 4) If we are legally required to delete your data.
The right to erasure may be overridden by legal obligations under EU or Member State law. Similarly, this applies where data is required for the establishment, exercise, or defence of legal claims
Right to Restrict Data Processing
You have the right to request that we restrict the processing of your personal information where you believe it is inaccurate.
Upon your request to restrict the use of your personal data, it will be deleted except in the following circumstances: 1) where laws of the European Union or any Member State prevent this. 2) With your consent, where required to establish, exercise, or defend legal claims. 3) To protect the rights of another natural person.
Data Portability Rights
You have the right to access and review any personal data you have provided, where you have consented in any form to its collection and where it is processed by automated means.
You have the right to request the transfer of your personal data to another company or organisation, where technically feasible. This does not affect your right to have your data deleted. This right may not be exercised where doing so would infringe the rights or freedoms of another individual.
Right to object to data processing
Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third‑party service provider, you have the right to object to processing and request that it cease. This does not apply where there is a compelling legal need to continue processing, for example to establish, exercise or defend legal claims. In such circumstances, we may continue processing your personal data.
You may request at any time that your personal data not be processed for any direct marketing purposes.
Right to Decline or Withdraw Consent
You may withdraw your consent to our processing of your personal data at any time, with immediate effect where possible. This will not affect any processing carried out before you withdrew your consent.
If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.
If you believe your rights and freedoms have been infringed in relation to the processing of your personal data, EU Member States have established regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.
Section 13 outlines circumstances in which your personal data rights may be limited by the laws of the European Union or those of its Member States.
Once we receive your request concerning your personal data and its processing, we will provide access to the information you requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.
We will provide requested information electronically at no cost, unless prohibited by law or contrary to Section 13. We reserve the right to charge a reasonable fee or decline a request if it is considered vexatious, excessive, or repetitive.
We may require additional proof of identity if we have reasonable doubt about the individual making a request for personal information, to protect data and ensure security.